Not Logged In Log In   Sign Up   Points Leaders
Follow Us    9:34 PM

GasBuddy News Article

34
votes
Auto satisfaction matches historic high

GasBuddy Blog -- American consumer satisfaction with the cars we drive has improved for the second straight year, up 1.2 percent over last year to reach 84, according to the American Customer Satisfaction Index (ACSI).

That score matches the auto industry's all-time high from 2009 when aggressive dealer incentives combined with the federal government's 'Cash for Clunkers' program to help creates incentives for purchases.

However, the ACSI rained on their own parade when they also said that in the aggregate, "customer satisfaction actually stays flat at 75.9 percent on a 0 to 100 scale, which won't help revive consumer spending or the sluggish economy at large."

The good news is that about 60 percent of the auto brands showed...


Read the Full Article

Submitted Aug 23, 2012 By: PD
Category: GasBuddy Official Blog > Topics Add to favorite topics   Post new topicPost New Topic
Author Topic: Auto satisfaction matches historic high Back to Topics
REPLIES (newest first) Post a Reply
pricewar
Champion Author Ogden

Posts:5,256
Points:1,055,530
Joined:Jul 2012
Message Posted: Sep 26, 2012 1:05:14 AM

Keep the jobs rollin
honda0105
Champion Author Tallahassee

Posts:24,069
Points:2,390,890
Joined:Nov 2008
Message Posted: Sep 11, 2012 3:25:10 PM

whatever...
nevaeh04
Veteran Author Texas

Posts:305
Points:537,310
Joined:Aug 2012
Message Posted: Sep 11, 2012 10:03:21 AM

ok pretty good
snell snail
Champion Author Atlanta

Posts:5,462
Points:3,245,165
Joined:Feb 2004
Message Posted: Sep 11, 2012 9:45:20 AM

gasbuddy: give me points for articles that are dropped.......!
bulbous
Champion Author Ohio

Posts:27,049
Points:446,550
Joined:Feb 2011
Message Posted: Sep 11, 2012 5:00:19 AM

caprice:you're supposed to avoid hitting things.i've been driving 55 years.got my first fwd car in 72 and all since were fwd.i've never junked any of them,but i've never had an accident either.
bulbous
Champion Author Ohio

Posts:27,049
Points:446,550
Joined:Feb 2011
Message Posted: Sep 11, 2012 4:43:02 AM

cars are sooo good that i don't replace anything,but oil,brakes,and tires.i have almost no need for my old friend and mechanic.think of all the equipment your car has today,i never had an air conditioner until 1988.now i have a hybrid with stability control,traction control,gauges and readouts on the dash to tell you everything.a pickup truck with all wheel drive that i can lock all differentials and make it a true 4wd.a crew cab and a huge trunk under the bed.i could go on all day,but all that stuff is expensive.i paid almost 2x what i paid for my first house for 2 vehicles.they should be good.
Gas4Gore
Champion Author Detroit

Posts:3,370
Points:600,885
Joined:Jan 2010
Message Posted: Sep 10, 2012 7:18:22 PM

Cars are good today, my Ford Flex and Fusion are good.
99dakota
Champion Author Providence

Posts:11,447
Points:2,948,325
Joined:Oct 2006
Message Posted: Sep 10, 2012 5:42:43 AM

ok
honda0105
Champion Author Tallahassee

Posts:24,069
Points:2,390,890
Joined:Nov 2008
Message Posted: Sep 4, 2012 12:12:43 AM

and then the computer stuff fails... now what?
albert2008
Champion Author Winnipeg

Posts:10,431
Points:2,227,545
Joined:Sep 2008
Message Posted: Sep 3, 2012 9:42:48 AM

good stuff
txrojo2005
Champion Author Austin

Posts:1,475
Points:1,113,905
Joined:May 2011
Message Posted: Sep 3, 2012 9:17:52 AM

That just means that there are more features for the higher price tag. Now the auto manufacturers want to make the car a mobile communications platform so they can reaise the prices even more. SO when you to take you car in; is it for mechanical reason or elevctronic reasons?
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Sep 3, 2012 9:08:37 AM

ok
indyjim
Champion Author Indianapolis

Posts:14,556
Points:3,100,455
Joined:Jul 2006
Message Posted: Sep 2, 2012 2:42:57 PM

So, first it's good bad news which becomes bad good news?
albert2008
Champion Author Winnipeg

Posts:10,431
Points:2,227,545
Joined:Sep 2008
Message Posted: Sep 2, 2012 1:29:30 PM

thats good
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Sep 2, 2012 1:46:27 AM

ok
txrojo2005
Champion Author Austin

Posts:1,475
Points:1,113,905
Joined:May 2011
Message Posted: Sep 1, 2012 1:25:42 PM

It seems like the additional features once enjoyed by the rich are available in standard everyday cars.
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Sep 1, 2012 10:54:16 AM

good
99dakota
Champion Author Providence

Posts:11,447
Points:2,948,325
Joined:Oct 2006
Message Posted: Sep 1, 2012 10:41:53 AM

I agree.
honda0105
Champion Author Tallahassee

Posts:24,069
Points:2,390,890
Joined:Nov 2008
Message Posted: Aug 29, 2012 6:05:44 AM

Caprice, I agree. We live in a throw-away society.
CapriceWagon
Champion Author Washington

Posts:1,488
Points:1,122,240
Joined:Feb 2008
Message Posted: Aug 28, 2012 9:47:18 AM

New cars are throw away items, especially FWD, disposable, not rebuildable. It's part of the safety features now, they crumple instead of being rigid, you throw it away and get a new one.
albert2008
Champion Author Winnipeg

Posts:10,431
Points:2,227,545
Joined:Sep 2008
Message Posted: Aug 28, 2012 9:17:12 AM

thats good stuff
honda0105
Champion Author Tallahassee

Posts:24,069
Points:2,390,890
Joined:Nov 2008
Message Posted: Aug 28, 2012 5:58:14 AM

Could be better.. fuel economy could me much higher.
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Aug 25, 2012 10:34:48 AM

ok
albert2008
Champion Author Winnipeg

Posts:10,431
Points:2,227,545
Joined:Sep 2008
Message Posted: Aug 25, 2012 9:02:49 AM

thats good
pfone1847
Champion Author Illinois

Posts:6,433
Points:1,402,405
Joined:Oct 2010
Message Posted: Aug 25, 2012 7:44:21 AM

ok
gudrench
Champion Author Houston

Posts:2,623
Points:530,565
Joined:Mar 2003
Message Posted: Aug 25, 2012 2:35:01 AM

Wait. It will go down.
leeac
Champion Author Ohio

Posts:4,865
Points:1,213,970
Joined:Jan 2012
Message Posted: Aug 24, 2012 10:32:14 PM


Cars are gettin better.
clpassenubye
Champion Author Los Angeles

Posts:4,276
Points:1,437,620
Joined:Mar 2011
Message Posted: Aug 24, 2012 5:36:52 PM

great
sparky808
Champion Author Honolulu

Posts:5,986
Points:1,351,985
Joined:Sep 2011
Message Posted: Aug 24, 2012 1:25:14 PM

Thank you for posting.
PhilMils
Champion Author Virginia

Posts:10,996
Points:1,630,390
Joined:Dec 2008
Message Posted: Aug 24, 2012 9:51:33 AM

Where is the "Not Newsworthy" button when you really need it?
ARCO
Champion Author Pittsburgh

Posts:5,493
Points:3,126,260
Joined:Sep 2005
Message Posted: Aug 24, 2012 9:23:06 AM

OLD
TruthMatters
Champion Author New Jersey

Posts:3,681
Points:1,205,660
Joined:Oct 2011
Message Posted: Aug 24, 2012 9:21:25 AM

We are easy to please because we are a largely ignorant crowd!
cricket48750
Champion Author Michigan

Posts:1,469
Points:713,245
Joined:May 2011
Message Posted: Aug 24, 2012 9:03:05 AM

When you can't afford to buy a new vehicle every couple of years it makes the one you have seem all the better - especially if it is paid for!
ec951
All-Star Author Riverside

Posts:909
Points:393,215
Joined:Nov 2011
Message Posted: Aug 24, 2012 8:53:45 AM

Ok.
Jamer
Champion Author Las Vegas

Posts:9,479
Points:1,772,910
Joined:Jul 2002
Message Posted: Aug 24, 2012 8:34:20 AM

Who in the heck has the money to purchase a new car?
Rhino8of8
Champion Author Wisconsin

Posts:3,124
Points:1,050,295
Joined:Jan 2012
Message Posted: Aug 24, 2012 8:33:19 AM

"New Car" satisfaction doesn't impact me much. I tend to buy used. So, it will be a while before I experience the 'new' cars of today.
RichardoB
Champion Author Fayetteville

Posts:10,307
Points:2,550,820
Joined:Jun 2007
Message Posted: Aug 24, 2012 8:32:58 AM

I'm surprised Toyota isn't even lower.
zaq001
Champion Author Atlanta

Posts:7,251
Points:2,253,835
Joined:Oct 2008
Message Posted: Aug 24, 2012 8:32:25 AM

ok
curlypooh
Champion Author New Jersey

Posts:14,982
Points:2,783,120
Joined:Apr 2007
Message Posted: Aug 24, 2012 8:30:39 AM

You better like your car, you won't be able to afford another for a while after Jan 1
mh44s
Champion Author Madison

Posts:7,638
Points:2,470,440
Joined:May 2006
Message Posted: Aug 24, 2012 8:30:06 AM

More fancy gadgets on new cars to go wrong.
rockymountman
Champion Author Roanoke

Posts:3,926
Points:879,295
Joined:Jul 2011
Message Posted: Aug 24, 2012 8:29:44 AM

whatever
Tonester1
Champion Author New Jersey

Posts:15,964
Points:3,079,445
Joined:Oct 2006
Message Posted: Aug 24, 2012 8:29:33 AM

Cars are getting much better.
livedream
Champion Author Michigan

Posts:7,129
Points:1,528,595
Joined:Mar 2011
Message Posted: Aug 24, 2012 8:26:23 AM

Consumer satisfaction is very subjective.
GOBUTLER
Champion Author Indianapolis

Posts:1,566
Points:992,710
Joined:Dec 2011
Message Posted: Aug 24, 2012 8:26:13 AM

Excellent!
miser73
Champion Author Gary

Posts:3,667
Points:821,525
Joined:Apr 2012
Message Posted: Aug 24, 2012 8:25:51 AM

They really do make 'em better than they used to. I think the worst cars ever made were those of the early 1970s. You could rely on them to rust out in 3 years and to be difficult to start in cold weather.
gas4433
Champion Author Houston

Posts:3,523
Points:1,224,355
Joined:Sep 2011
Message Posted: Aug 24, 2012 8:25:42 AM

Ok
hptd
Champion Author North Carolina

Posts:3,640
Points:1,249,630
Joined:May 2007
Message Posted: Aug 24, 2012 8:25:10 AM

ok
BigZ1959
Champion Author Cincinnati

Posts:6,766
Points:2,206,545
Joined:Oct 2008
Message Posted: Aug 24, 2012 8:24:16 AM

go go
dgracing318
Champion Author Georgia

Posts:3,290
Points:1,182,785
Joined:May 2011
Message Posted: Aug 24, 2012 8:24:10 AM

except for the mileage I love my new sierra. mileage aint that bad i get 21 mpg city and 27 mpg hwy
photobuddy
Champion Author Washington

Posts:1,631
Points:373,425
Joined:Feb 2012
Message Posted: Aug 24, 2012 8:23:52 AM

people are getting happier, way to go
belladog
Champion Author Mobile

Posts:4,185
Points:1,483,450
Joined:May 2007
Message Posted: Aug 24, 2012 8:23:39 AM

i like my toyota
Post a reply Back to Topics