Not Logged In Log In   Sign Up   Points Leaders
Follow Us    8:10 AM

GasBuddy News Article

34
votes
Auto satisfaction matches historic high

GasBuddy Blog -- American consumer satisfaction with the cars we drive has improved for the second straight year, up 1.2 percent over last year to reach 84, according to the American Customer Satisfaction Index (ACSI).

That score matches the auto industry's all-time high from 2009 when aggressive dealer incentives combined with the federal government's 'Cash for Clunkers' program to help creates incentives for purchases.

However, the ACSI rained on their own parade when they also said that in the aggregate, "customer satisfaction actually stays flat at 75.9 percent on a 0 to 100 scale, which won't help revive consumer spending or the sluggish economy at large."

The good news is that about 60 percent of the auto brands showed...


Read the Full Article

Submitted Aug 23, 2012 By: PD
Category: GasBuddy Official Blog > Topics Add to favorite topics   Post new topicPost New Topic
Author Topic: Auto satisfaction matches historic high Back to Topics
REPLIES (newest first) Post a Reply
Profile Pic
pricewar
Champion Author Ogden

Posts:4,628
Points:886,830
Joined:Jul 2012
Message Posted: Sep 26, 2012 1:05:14 AM

Keep the jobs rollin
Profile Pic
honda0105
Champion Author Tallahassee

Posts:22,985
Points:2,221,965
Joined:Nov 2008
Message Posted: Sep 11, 2012 3:25:10 PM

whatever...
Profile Pic
nevaeh04
Veteran Author Texas

Posts:305
Points:537,310
Joined:Aug 2012
Message Posted: Sep 11, 2012 10:03:21 AM

ok pretty good
Profile Pic
snell snail
Champion Author Atlanta

Posts:5,442
Points:3,093,990
Joined:Feb 2004
Message Posted: Sep 11, 2012 9:45:20 AM

gasbuddy: give me points for articles that are dropped.......!
Profile Pic
bulbous
Champion Author Ohio

Posts:23,177
Points:342,820
Joined:Feb 2011
Message Posted: Sep 11, 2012 5:00:19 AM

caprice:you're supposed to avoid hitting things.i've been driving 55 years.got my first fwd car in 72 and all since were fwd.i've never junked any of them,but i've never had an accident either.
Profile Pic
bulbous
Champion Author Ohio

Posts:23,177
Points:342,820
Joined:Feb 2011
Message Posted: Sep 11, 2012 4:43:02 AM

cars are sooo good that i don't replace anything,but oil,brakes,and tires.i have almost no need for my old friend and mechanic.think of all the equipment your car has today,i never had an air conditioner until 1988.now i have a hybrid with stability control,traction control,gauges and readouts on the dash to tell you everything.a pickup truck with all wheel drive that i can lock all differentials and make it a true 4wd.a crew cab and a huge trunk under the bed.i could go on all day,but all that stuff is expensive.i paid almost 2x what i paid for my first house for 2 vehicles.they should be good.
Profile Pic
Gas4Gore
Champion Author Detroit

Posts:3,370
Points:600,885
Joined:Jan 2010
Message Posted: Sep 10, 2012 7:18:22 PM

Cars are good today, my Ford Flex and Fusion are good.
Profile Pic
99dakota
Champion Author Providence

Posts:10,833
Points:2,780,860
Joined:Oct 2006
Message Posted: Sep 10, 2012 5:42:43 AM

ok
Profile Pic
honda0105
Champion Author Tallahassee

Posts:22,985
Points:2,221,965
Joined:Nov 2008
Message Posted: Sep 4, 2012 12:12:43 AM

and then the computer stuff fails... now what?
Profile Pic
albert2008
Champion Author Winnipeg

Posts:9,841
Points:2,067,195
Joined:Sep 2008
Message Posted: Sep 3, 2012 9:42:48 AM

good stuff
Profile Pic
txrojo2005
Champion Author Austin

Posts:1,341
Points:969,170
Joined:May 2011
Message Posted: Sep 3, 2012 9:17:52 AM

That just means that there are more features for the higher price tag. Now the auto manufacturers want to make the car a mobile communications platform so they can reaise the prices even more. SO when you to take you car in; is it for mechanical reason or elevctronic reasons?
Profile Pic
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Sep 3, 2012 9:08:37 AM

ok
Profile Pic
indyjim
Champion Author Indianapolis

Posts:13,738
Points:2,930,305
Joined:Jul 2006
Message Posted: Sep 2, 2012 2:42:57 PM

So, first it's good bad news which becomes bad good news?
Profile Pic
albert2008
Champion Author Winnipeg

Posts:9,841
Points:2,067,195
Joined:Sep 2008
Message Posted: Sep 2, 2012 1:29:30 PM

thats good
Profile Pic
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Sep 2, 2012 1:46:27 AM

ok
Profile Pic
txrojo2005
Champion Author Austin

Posts:1,341
Points:969,170
Joined:May 2011
Message Posted: Sep 1, 2012 1:25:42 PM

It seems like the additional features once enjoyed by the rich are available in standard everyday cars.
Profile Pic
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Sep 1, 2012 10:54:16 AM

good
Profile Pic
99dakota
Champion Author Providence

Posts:10,833
Points:2,780,860
Joined:Oct 2006
Message Posted: Sep 1, 2012 10:41:53 AM

I agree.
Profile Pic
honda0105
Champion Author Tallahassee

Posts:22,985
Points:2,221,965
Joined:Nov 2008
Message Posted: Aug 29, 2012 6:05:44 AM

Caprice, I agree. We live in a throw-away society.
Profile Pic
CapriceWagon
Champion Author Washington

Posts:1,454
Points:987,450
Joined:Feb 2008
Message Posted: Aug 28, 2012 9:47:18 AM

New cars are throw away items, especially FWD, disposable, not rebuildable. It's part of the safety features now, they crumple instead of being rigid, you throw it away and get a new one.
Profile Pic
albert2008
Champion Author Winnipeg

Posts:9,841
Points:2,067,195
Joined:Sep 2008
Message Posted: Aug 28, 2012 9:17:12 AM

thats good stuff
Profile Pic
honda0105
Champion Author Tallahassee

Posts:22,985
Points:2,221,965
Joined:Nov 2008
Message Posted: Aug 28, 2012 5:58:14 AM

Could be better.. fuel economy could me much higher.
Profile Pic
Donatelo
Champion Author Dayton

Posts:1,223
Points:331,165
Joined:Apr 2011
Message Posted: Aug 25, 2012 10:34:48 AM

ok
Profile Pic
albert2008
Champion Author Winnipeg

Posts:9,841
Points:2,067,195
Joined:Sep 2008
Message Posted: Aug 25, 2012 9:02:49 AM

thats good
Profile Pic
pfone1847
Champion Author Illinois

Posts:5,806
Points:1,233,480
Joined:Oct 2010
Message Posted: Aug 25, 2012 7:44:21 AM

ok
Profile Pic
gudrench
Champion Author Houston

Posts:2,623
Points:530,165
Joined:Mar 2003
Message Posted: Aug 25, 2012 2:35:01 AM

Wait. It will go down.
Profile Pic
leeac
Champion Author Ohio

Posts:4,248
Points:1,045,415
Joined:Jan 2012
Message Posted: Aug 24, 2012 10:32:14 PM


Cars are gettin better.
Profile Pic
clpassenubye
Champion Author Los Angeles

Posts:3,695
Points:1,269,615
Joined:Mar 2011
Message Posted: Aug 24, 2012 5:36:52 PM

great
Profile Pic
sparky808
Champion Author Honolulu

Posts:5,404
Points:1,187,350
Joined:Sep 2011
Message Posted: Aug 24, 2012 1:25:14 PM

Thank you for posting.
Profile Pic
PhilMils
Champion Author Virginia

Posts:10,075
Points:1,468,365
Joined:Dec 2008
Message Posted: Aug 24, 2012 9:51:33 AM

Where is the "Not Newsworthy" button when you really need it?
Profile Pic
ARCO
Champion Author Pittsburgh

Posts:4,873
Points:2,957,960
Joined:Sep 2005
Message Posted: Aug 24, 2012 9:23:06 AM

OLD
Profile Pic
TruthMatters
Champion Author New Jersey

Posts:3,626
Points:1,070,035
Joined:Oct 2011
Message Posted: Aug 24, 2012 9:21:25 AM

We are easy to please because we are a largely ignorant crowd!
Profile Pic
cricket48750
Champion Author Michigan

Posts:1,169
Points:612,135
Joined:May 2011
Message Posted: Aug 24, 2012 9:03:05 AM

When you can't afford to buy a new vehicle every couple of years it makes the one you have seem all the better - especially if it is paid for!
Profile Pic
ec951
All-Star Author Riverside

Posts:909
Points:385,115
Joined:Nov 2011
Message Posted: Aug 24, 2012 8:53:45 AM

Ok.
Profile Pic
Jamer
Champion Author Las Vegas

Posts:9,479
Points:1,772,910
Joined:Jul 2002
Message Posted: Aug 24, 2012 8:34:20 AM

Who in the heck has the money to purchase a new car?
Profile Pic
Rhino8of8
Champion Author Wisconsin

Posts:2,814
Points:900,645
Joined:Jan 2012
Message Posted: Aug 24, 2012 8:33:19 AM

"New Car" satisfaction doesn't impact me much. I tend to buy used. So, it will be a while before I experience the 'new' cars of today.
Profile Pic
RichardoB
Champion Author Fayetteville

Posts:10,274
Points:2,514,335
Joined:Jun 2007
Message Posted: Aug 24, 2012 8:32:58 AM

I'm surprised Toyota isn't even lower.
Profile Pic
zaq001
Champion Author Atlanta

Posts:6,625
Points:2,084,930
Joined:Oct 2008
Message Posted: Aug 24, 2012 8:32:25 AM

ok
Profile Pic
curlypooh
Champion Author New Jersey

Posts:14,225
Points:2,613,175
Joined:Apr 2007
Message Posted: Aug 24, 2012 8:30:39 AM

You better like your car, you won't be able to afford another for a while after Jan 1
Profile Pic
mh44s
Champion Author Madison

Posts:7,008
Points:2,300,690
Joined:May 2006
Message Posted: Aug 24, 2012 8:30:06 AM

More fancy gadgets on new cars to go wrong.
Profile Pic
rockymountman
Champion Author Roanoke

Posts:3,541
Points:775,170
Joined:Jul 2011
Message Posted: Aug 24, 2012 8:29:44 AM

whatever
Profile Pic
Tonester1
Champion Author New Jersey

Posts:15,343
Points:2,913,990
Joined:Oct 2006
Message Posted: Aug 24, 2012 8:29:33 AM

Cars are getting much better.
Profile Pic
livedream
Champion Author Michigan

Posts:6,504
Points:1,363,345
Joined:Mar 2011
Message Posted: Aug 24, 2012 8:26:23 AM

Consumer satisfaction is very subjective.
Profile Pic
GOBUTLER
Champion Author Indianapolis

Posts:1,560
Points:856,885
Joined:Dec 2011
Message Posted: Aug 24, 2012 8:26:13 AM

Excellent!
Profile Pic
miser73
Champion Author Gary

Posts:2,983
Points:675,900
Joined:Apr 2012
Message Posted: Aug 24, 2012 8:25:51 AM

They really do make 'em better than they used to. I think the worst cars ever made were those of the early 1970s. You could rely on them to rust out in 3 years and to be difficult to start in cold weather.
Profile Pic
gas4433
Champion Author Houston

Posts:3,339
Points:1,075,960
Joined:Sep 2011
Message Posted: Aug 24, 2012 8:25:42 AM

Ok
Profile Pic
hptd
Champion Author North Carolina

Posts:3,186
Points:1,089,375
Joined:May 2007
Message Posted: Aug 24, 2012 8:25:10 AM

ok
Profile Pic
BigZ1959
Champion Author Cincinnati

Posts:6,258
Points:2,045,575
Joined:Oct 2008
Message Posted: Aug 24, 2012 8:24:16 AM

go go
Profile Pic
dgracing318
Champion Author Georgia

Posts:2,978
Points:1,037,145
Joined:May 2011
Message Posted: Aug 24, 2012 8:24:10 AM

except for the mileage I love my new sierra. mileage aint that bad i get 21 mpg city and 27 mpg hwy
Profile Pic
photobuddy
Champion Author Washington

Posts:1,631
Points:373,425
Joined:Feb 2012
Message Posted: Aug 24, 2012 8:23:52 AM

people are getting happier, way to go
Post a reply Back to Topics